Thursday, 9 May 2013

Avoiding fraudulent transactions - A must read for all online sellers !!!



Has found this article for all our wholesale buyers of clothing,we know this will be of help to both ladieswear retail buyers and Internet traders.

Avoiding fraudulent transactions - A must read for all online sellers

In this article:
The role that fraudulently acquired credit card numbers have to play Online spoofing its definition and the prevention of it The role that address verification systems have to contribute to the prevention of online fraud for sellers Implement robust preventative measures against recognised red flags What are some practical steps to prevent online fraud from occurring

One of the most immediately alarming and sinister aspects of criminals is their uncanny ability, like any other parasite in existence, to adapt to changes in its host’s environment; in the interests of ensuring its own survival. Whilst the internet has revolutionised the manner in which business entities are able to provide their goods and services, it has also provided ample opportunity for a myriad of different illegal activity.

A common misconception concerning online fraudulent transactions is that they affect and victimise only a single group of internet users. In reality, fraudulent transactions on the internet can affect both purchasers and sellers alike, meaning that we must all be on our guard. However, the purpose of this article is to consider the risks that are specific to online sellers, irrespective of what capacity they maybe acting in (whether in the pursuit of a business, or as an amateur hobby).

The role that fraudulently acquired credit card numbers has to play

One of the most essential tools relied upon and required by an online fraudster when they seek to target an online merchant is the acquisition of fraudulently acquired credit card numbers and other sensitive financial information. The reason that this information is so crucial to the fraudster is as follows:

It allows them to more readily evade detection and capture, by allowing them to conceal their tracks and reduce the degree of personally identifiable information It also enables them to conclude multiple transactions within a short space of time, thereby allowing them to acquire high value items before they ultimately detected Online spoofing, its definition and the prevention of it

A common method in which credit card details will be fraudulently acquired is by means of “online spoofing”; whereby the fraudster will gain unauthorized entry to the database controlled and operated by the online merchant and then use the values stored within the database. The unsuspecting online seller will then be led to believe that a former customer is now making additional purchases, and so will not be liable to investigate further.

With that in mind then, it is crucial that the database you operate which contains the credit card details of customers, both current and former, is kept password-protected, outwith the main root directory of the server, and if possible, encrypted as well.

The role that address verification systems have to contribute to the prevention of online fraud for sellers

One of the most directly effective methods of reducing the risk of a fraudulent transaction from taking place is to make use of a credit card processing gateway; specialised software which makes use of advanced algorithms to verify and validate the personal details submitted by any customer in the interest of fraud prevention.

Specifically, credit card processing gateways will feature and rely upon what is known as “address verification systems” and these will check to see if there are discrepancies between the IP address submitted by the customer, in addition to their geographical information, and the information submitted on their credit card.

Some of the more sophisticated of the AVS ‘s will also rely upon the excluded countries list, i.e. a list of countries across the world which have been identified by various agencies as being especially problematic for the risk of certain types of online fraudulent activity.

Another red flag to be aware of is where the shipping address (also known as the delivery address, this is the address to which the goods will be delivered to) differs from the billing address. For obvious reasons, online fraudsters will seek to conceal their true location and will instead designate a neutral locale as being their address so that they can then recover possession of the goods when it is safe.

Implement robust preventative measures against recognised red flags

Online merchants should educate themselves as to the typical habits of online fraudsters which are outlined as follows:

When a fraudster has access to a clean and safe computer, they will then proceed to conduct as many bogus transactions as they can from that machine. This means that if there are several transactions being submitted to your payment portal which all feature different cards which have the same IP address in common, then this will require further scrutiny. The actual probability that a genuine and legitimate customer has more than two cards and then seeks to use those same multiple cards for different transactions is remote indeed.
In the interests of avoiding detection, fraudsters will be eager to ensure that the transactions that they submit are processed as relatively quickly as possible and so to that effect, will be more than prepared to pay a significant premium to hasten the delivery process.
There is an increasing trend for fraudsters to rely upon and make use of account generating software to provide them with fictitious account details and numbers which are valid on paper, but bogus in reality. The Achilles heel of these programs however, is that they will generate account numbers etc. in a sequential manner, which is another cause for additional investigation.
The actual duration of time that a fraudster will remain a customer and within the sphere of awareness of the business operator is very short; this is due to the motivation on the part of the fraudster to ensure that they achieve their intended goal and then disappear. Therefore, fraudsters are most likely to be an entirely new customer who has not contracted with the company previously.
What are some practical steps to prevent online fraud from occurring?

Provide specialised training to your staff to ensure that they are better educated as to the warning signs of fraudulent activity, whether actual or merely potential.
Limit the exposure of your business to lower risk demographs such as dealing only within the Business to Business sphere and dealing within a domestic market as opposed to overseas customers.
Maintain a log of all suspicious transactions, in addition to the salient details of the people responsible for said transactions.
By carefully combining preventative measures with proactive steps to combat the fraudulent activities that take place, you too can ensure your business is safe from the ravages of online fraud.

Thanks for your time,
Team Eles

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